Robert Spector, of Robert Spector Consulting, has been involved in customer service since the age of 13, when he first went to work in his mother and father’s butcher shop. Working alongside his parents, he learned firsthand what it takes to take care of customers—and to keep them loyal. Those...

Here is a photo collection of more than 330 Ford vehicles on display during the 2011 SEMA Show. The collection is just part of the thousands of Show photos of new products and custom vehicles. View all of the photos at www.semaphotos.com.

President Obama wants Congress to grant him authority to reorganize the federal government, starting with the merger of one department and five agencies that govern business, trade and export issues. Former presidents had such authority for more than 50 years, from the Hoover through Reagan...

After 120 days of voting, SEMA members approved a motion to amend the association bylaws to authorize, among other changes, a smaller board of directors. The vote concluded January 11, with more than 94% of voting SEMA companies registering their approval.

The shooters at Brenda Priddy & Co. recently delivered these photos of the Nissan Pathfinder for 2013. The team reports that the new Pathfinder will ride on a uni-body platform, replacing the the current body-on-frame version that is slated for production for the 2013 model year.

Robby Gordon and Toyo Tires Charge to Second Overall in Stage 8 of the Dakar Robby Gordon launched an all-out attack on last weekend’s Stage 8 of the Dakar rally. Gordon surged forward with his #303 SPEED Energy/Toyo Tires HUMMER to finish second place in the stage, moving him to second overall in...

The WD-40/SEMA Cares Foose Dodge Challenger SRT8, designed by Chip Foose, will take the auction block at the Barrett-Jackson Classic Car Auction in Scottsdale, Arizona, on January 20. All proceeds from the Challenger auction will benefit the Childhelp and Victory Junction Camp children charities.

SEMA strongly encourages all companies with council memberships to join us January 16 and be part of a volunteer-focused future. The SEMA Education Institute (SEI) will host a webinar entitled, "Building Your Volunteer Toolkit," Monday, January 16, at 10:00 a.m. (PST). This session will kick off the...

Robert (Bob) Hirsch, president of the Aftermarket Foundation, has announced the appointment of Scott Luckett, MAAP, vice president of technology standards for the Automotive Aftermarket Industry Association (AAIA), to its Board of Trustees.

The SEMA Wheel & Tire Council (WTC) welcomes all wheel and tire professionals and is currently accepting new members. Along with the benefit of joining a community of industry leaders, membership in the WTC offers several distinct advantages.