By Zane Clark

	Jim Graven

Are you ready for the selling season? Would you like to boost your profits and expand your market reach? Standards compliant data is easily sharable, and the time to start is now! Led by Jim Graven, SEMA Data Co-op (SDC) director of membership, webinar participants will learn how the SDC program works through a presentation and live demonstration of their system. Then subscribe to the SDC to sell more parts!

Learning Objectives:

• Understand how the SDC helps suppliers and receivers sell more parts.
• Use the online user interface and take a tour of SDC features and functionality.
• Learn how to upload new products, update current products and validate product data to industry standards.
• Learn how to schedule downloads, review current member listings and manage data feeds.

Join the SEMA Education Institute (SEI) and the SDC team! Participate live or download the webinar when it’s convenient. And remember: SEMA webinars are free to SEMA members and only $29 for non-members.

For more information contact Juliet Marshall at 909-978-6655.
 
Jim Graven came to the SDC in August 2012 with more than 15 years of experience in the specialty-parts aftermarket, taking responsibility for member services, recruitment and promotions.
 
His background includes extensive sales, marketing and project management experience at Reliable Automotive and Arrow Speed Warehouse, where he managed various customer-facing teams, events, media production and end-to-end project organization. In 1990, Graven earned a B.S. in finance from Georgia Southern University.
 
Graven's energetic and attentive style, coupled with a broad background in the industry, made him the ideal candidate to work closely with SDC members to optimize their experience. In addition, his flair for communication, organization and teaching make him ideally suited for welcoming new members into the SDC.

By Zane Clark

	Jim Graven

Are you ready for the selling season? Would you like to boost your profits and expand your market reach? Standards compliant data is easily sharable, and the time to start is now! Led by Jim Graven, SEMA Data Co-op (SDC) director of membership, webinar participants will learn how the SDC program works through a presentation and live demonstration of their system. Then subscribe to the SDC to sell more parts!

Learning Objectives:

• Understand how the SDC helps suppliers and receivers sell more parts.
• Use the online user interface and take a tour of SDC features and functionality.
• Learn how to upload new products, update current products and validate product data to industry standards.
• Learn how to schedule downloads, review current member listings and manage data feeds.

Join the SEMA Education Institute (SEI) and the SDC team! Participate live or download the webinar when it’s convenient. And remember: SEMA webinars are free to SEMA members and only $29 for non-members.

For more information contact Juliet Marshall at 909-978-6655.
 
Jim Graven came to the SDC in August 2012 with more than 15 years of experience in the specialty-parts aftermarket, taking responsibility for member services, recruitment and promotions.
 
His background includes extensive sales, marketing and project management experience at Reliable Automotive and Arrow Speed Warehouse, where he managed various customer-facing teams, events, media production and end-to-end project organization. In 1990, Graven earned a B.S. in finance from Georgia Southern University.
 
Graven's energetic and attentive style, coupled with a broad background in the industry, made him the ideal candidate to work closely with SDC members to optimize their experience. In addition, his flair for communication, organization and teaching make him ideally suited for welcoming new members into the SDC.

By Zane Clark

	Jim Graven

Are you ready for the selling season? Would you like to boost your profits and expand your market reach? Standards compliant data is easily sharable, and the time to start is now! Led by Jim Graven, SEMA Data Co-op (SDC) director of membership, webinar participants will learn how the SDC program works through a presentation and live demonstration of their system. Then subscribe to the SDC to sell more parts!

Learning Objectives:

• Understand how the SDC helps suppliers and receivers sell more parts.
• Use the online user interface and take a tour of SDC features and functionality.
• Learn how to upload new products, update current products and validate product data to industry standards.
• Learn how to schedule downloads, review current member listings and manage data feeds.

Join the SEMA Education Institute (SEI) and the SDC team! Participate live or download the webinar when it’s convenient. And remember: SEMA webinars are free to SEMA members and only $29 for non-members.

For more information contact Juliet Marshall at 909-978-6655.
 
Jim Graven came to the SDC in August 2012 with more than 15 years of experience in the specialty-parts aftermarket, taking responsibility for member services, recruitment and promotions.
 
His background includes extensive sales, marketing and project management experience at Reliable Automotive and Arrow Speed Warehouse, where he managed various customer-facing teams, events, media production and end-to-end project organization. In 1990, Graven earned a B.S. in finance from Georgia Southern University.
 
Graven's energetic and attentive style, coupled with a broad background in the industry, made him the ideal candidate to work closely with SDC members to optimize their experience. In addition, his flair for communication, organization and teaching make him ideally suited for welcoming new members into the SDC.

By Jason Catullo

	A SEMA Show Hotline has been established at 909-396-0289 to help exhibitors get answers from dedicated account representatives about the upcoming event, including setup, booth sales, services and more.

To enhance customer service and help exhibitors with Show planning, a SEMA Show Hotline has been established at 909-396-0289. The new hotline puts companies in touch with SEMA account representatives, knowledgeable staff members who serve as a single point of contact to meet exhibitors' needs, answer questions, and assist with Show preparation, including booth sales, registration, special events, operations and more.

"Exhibitors can get Show questions answered and plans finalized in real time, with the help of a association professional who is prepared and dedicated to a specific company," stated Tom Gattuso, SEMA Show director.

In addition to Show-specific questions and services, representatives are also prepared to answer questions regarding SEMA membership, benefits and programs, including the SEMA Data Co-op, the SEMA Garage, Tech Transfer, Councils and Networks and more.

The new team of in-house account reps has already begun its outreach to members and exhibitors. Account reps will serve companies based on business categories as follows:

• Trucks/SUVs/Off-road, Powersports and Restoration: Alan Josse
• Mobile Electronics, Wheels and OEMs: Warren Kosikov
• Business Services, Tools and Equipment and Global Tires: Brian Paik
• Collision Repair, Hot Rod, Restyling, Car Care and Accessories: Monica Terlouw
• Racing & Performance: The PRI account reps will serve as the SEMA representative for the companies that they already service; the team includes Andrea Brake, Eric Jurado, Jeff Swoboda, Judy Kean, Francisque Savinien and Reed Morales.

Members who would like to contact their account representative can do so directly via the e-mail links above, through the new SEMA Show Hotline at 909-396-0289 or via sales@sema.org.

The 2014 SEMA Show in Las Vegas takes place Tuesday–Friday, November 4–7, at the Las Vegas Convention Center. More information on the SEMA Show is available at www.SEMAShow.com. Exhibitors ready to get started are encouraged to visit www.SEMAShow.com/buyabooth. 

By Jason Catullo

	A SEMA Show Hotline has been established at 909-396-0289 to help exhibitors get answers from dedicated account representatives about the upcoming event, including setup, booth sales, services and more.

To enhance customer service and help exhibitors with Show planning, a SEMA Show Hotline has been established at 909-396-0289. The new hotline puts companies in touch with SEMA account representatives, knowledgeable staff members who serve as a single point of contact to meet exhibitors' needs, answer questions, and assist with Show preparation, including booth sales, registration, special events, operations and more.

"Exhibitors can get Show questions answered and plans finalized in real time, with the help of a association professional who is prepared and dedicated to a specific company," stated Tom Gattuso, SEMA Show director.

In addition to Show-specific questions and services, representatives are also prepared to answer questions regarding SEMA membership, benefits and programs, including the SEMA Data Co-op, the SEMA Garage, Tech Transfer, Councils and Networks and more.

The new team of in-house account reps has already begun its outreach to members and exhibitors. Account reps will serve companies based on business categories as follows:

• Trucks/SUVs/Off-road, Powersports and Restoration: Alan Josse
• Mobile Electronics, Wheels and OEMs: Warren Kosikov
• Business Services, Tools and Equipment and Global Tires: Brian Paik
• Collision Repair, Hot Rod, Restyling, Car Care and Accessories: Monica Terlouw
• Racing & Performance: The PRI account reps will serve as the SEMA representative for the companies that they already service; the team includes Andrea Brake, Eric Jurado, Jeff Swoboda, Judy Kean, Francisque Savinien and Reed Morales.

Members who would like to contact their account representative can do so directly via the e-mail links above, through the new SEMA Show Hotline at 909-396-0289 or via sales@sema.org.

The 2014 SEMA Show in Las Vegas takes place Tuesday–Friday, November 4–7, at the Las Vegas Convention Center. More information on the SEMA Show is available at www.SEMAShow.com. Exhibitors ready to get started are encouraged to visit www.SEMAShow.com/buyabooth. 

By Zane Clark

	Nancy Friedman

Some words are conversation distractions. They can confuse, annoy and stop a conversation. When that happens it can be difficult to get back on track. Plan on attending Friedman’s webinar as she runs through the words that can kill the deal. You’ll wish you'd had the alternative words sooner—you’d have saved a lot of sales. Don't miss this appointment to hear from the Telephone Doctor.

Register Today! Participate live or download the webinar when it’s convenient. And remember: SEMA webinars are free to SEMA members and only $29 for non-members.

For more information contact Juliet Marshall at 909-978-6655.

A six-time SEMA speaker, Nancy Friedman returns to us once again to entertain, engage, excite, educate and motivate our audiences. Born and raised in Chicago, she and her family now live in St. Louis, where they run Telephone Doctor Customer Service Training. She is a much sought-after conference and corporate meeting speaker on sales and customer service and author of eight books on sales and customer service. She, along with her son and husband David and Dick, offer seven divisions of Telephone Doctor to help companies communicate better with their customers. Her high energy and humorous presentation is a highlight at all meetings, and SEMA members keep asking for her to come back. Friedman can be reached at 314-291-1012 or at the Telephone Doctor website, www.telephonedoctor.com.

By Zane Clark

	Nancy Friedman

Some words are conversation distractions. They can confuse, annoy and stop a conversation. When that happens it can be difficult to get back on track. Plan on attending Friedman’s webinar as she runs through the words that can kill the deal. You’ll wish you'd had the alternative words sooner—you’d have saved a lot of sales. Don't miss this appointment to hear from the Telephone Doctor.

Register Today! Participate live or download the webinar when it’s convenient. And remember: SEMA webinars are free to SEMA members and only $29 for non-members.

For more information contact Juliet Marshall at 909-978-6655.

A six-time SEMA speaker, Nancy Friedman returns to us once again to entertain, engage, excite, educate and motivate our audiences. Born and raised in Chicago, she and her family now live in St. Louis, where they run Telephone Doctor Customer Service Training. She is a much sought-after conference and corporate meeting speaker on sales and customer service and author of eight books on sales and customer service. She, along with her son and husband David and Dick, offer seven divisions of Telephone Doctor to help companies communicate better with their customers. Her high energy and humorous presentation is a highlight at all meetings, and SEMA members keep asking for her to come back. Friedman can be reached at 314-291-1012 or at the Telephone Doctor website, www.telephonedoctor.com.