Hurst, GM, SEMA and eBay Motors have partnered to auction the first edition Hurst/Camaro to fund scholarships.

Partnering with GM and Hurst Performance Vehicles, SEMA will auction the first pre-production Hurst/Camaro two weeks prior to the 2009 SEMA Show. eBay Motors will host the auction, with proceeds benefiting the SEMA Memorial Scholarship Fund.

Finished in Hurst's best bad-boy colors—brilliant black with honest-to-goodness real painted silver and red stripes—the first Hurst/Camaro sits on 20-inch forged aluminum Hurst T-2 wheels and BF Goodrich tires, underpinned by an Eibach suspension. Hurst’s AIR-SPEED rear deck spoiler and Magnaflow stainless exhaust complete the exterior attitude and performance.

Inside, drivers will row through the gears using a Hurst Competition Plus short-throw shifter and red anodized HARD-DRIVE billet pistol-grip shift. A personalized dash plaque and logo embroidered floor mats complete the interior package.

Signatures from the Hurst Executive Team are under the trunk lid and documentation is provided to complete the car's provenance and guarantee that it is truly one-of-a-kind.

"SEMA has a wonderful history of supporting our industry through scholarships made to deserving students," said Scooter Brothers, SEMA chairman-elect and chairman of the SEMA Scholarship Committee. "The SEMA Scholarship Committee is delighted that Hurst Performance, along with GM, is making this generous donation with this one-of-a-kind HURST/Camaro. We look forward to a very successful auction culminating at the SEMA Show this November."

Hurst Performance CEO and 25-year Scholarship Committee member Chris Phillips adds that "this is hands-down the coolest Hurst Camaro ever—in fact, it's the first one!” The company will be introducing its new 2010 Hurst/Camaro Performance Series at the 2009 SEMA Show.

“At Hurst Performance, we are committed to making a difference with our cars and that includes helping young people get started in their careers in this industry,” Phillips says. “We are honored to join SEMA and GM in donating this car to this very worthy cause.”

The SEMA Memorial Scholarship, founded in 1984, seeks to foster leadership opportunities in the specialty-equipment industry and support educational goals for students pursuing a degree and career in the automotive industry. In the past two decades, SEMA scholarships have supported over 700 students with more than $1,000,000 in awards.

The program also provides opportunities for those already working in the automotive aftermarket to apply for funds to help offset their education debt.

"We are thrilled to be able to support the SEMA Scholarship Fund by contributing this very special Camaro," said Bob Kern, General Motors SEMA Relations Manager. "GM is very committed to growing this industry and we are certainly dedicated to be part of a program that helps enrich the lives of so many young, aspiring automotive scholars."

	Hurst, GM, SEMA and eBay Motors have partnered to auction the first edition Hurst/Camaro to fund scholarships.

Partnering with GM and Hurst Performance Vehicles, SEMA will auction the first pre-production Hurst/Camaro two weeks prior to the 2009 SEMA Show. eBay Motors will host the auction, with proceeds benefiting the SEMA Memorial Scholarship Fund.

Finished in Hurst's best bad-boy colors—brilliant black with honest-to-goodness real painted silver and red stripes—the first Hurst/Camaro sits on 20-inch forged aluminum Hurst T-2 wheels and BF Goodrich tires, underpinned by an Eibach suspension. Hurst’s AIR-SPEED rear deck spoiler and Magnaflow stainless exhaust complete the exterior attitude and performance.

Inside, drivers will row through the gears using a Hurst Competition Plus short-throw shifter and red anodized HARD-DRIVE billet pistol-grip shift. A personalized dash plaque and logo embroidered floor mats complete the interior package.

Signatures from the Hurst Executive Team are under the trunk lid and documentation is provided to complete the car's provenance and guarantee that it is truly one-of-a-kind.

"SEMA has a wonderful history of supporting our industry through scholarships made to deserving students," said Scooter Brothers, SEMA chairman-elect and chairman of the SEMA Scholarship Committee. "The SEMA Scholarship Committee is delighted that Hurst Performance, along with GM, is making this generous donation with this one-of-a-kind HURST/Camaro. We look forward to a very successful auction culminating at the SEMA Show this November."

Hurst Performance CEO and 25-year Scholarship Committee member Chris Phillips adds that "this is hands-down the coolest Hurst Camaro ever—in fact, it's the first one!” The company will be introducing its new 2010 Hurst/Camaro Performance Series at the 2009 SEMA Show.

“At Hurst Performance, we are committed to making a difference with our cars and that includes helping young people get started in their careers in this industry,” Phillips says. “We are honored to join SEMA and GM in donating this car to this very worthy cause.”

The SEMA Memorial Scholarship, founded in 1984, seeks to foster leadership opportunities in the specialty-equipment industry and support educational goals for students pursuing a degree and career in the automotive industry. In the past two decades, SEMA scholarships have supported over 700 students with more than $1,000,000 in awards.

The program also provides opportunities for those already working in the automotive aftermarket to apply for funds to help offset their education debt.

"We are thrilled to be able to support the SEMA Scholarship Fund by contributing this very special Camaro," said Bob Kern, General Motors SEMA Relations Manager. "GM is very committed to growing this industry and we are certainly dedicated to be part of a program that helps enrich the lives of so many young, aspiring automotive scholars."

	Hurst, GM, SEMA and eBay Motors have partnered to auction the first edition Hurst/Camaro to fund scholarships.

Partnering with GM and Hurst Performance Vehicles, SEMA will auction the first pre-production Hurst/Camaro two weeks prior to the 2009 SEMA Show. eBay Motors will host the auction, with proceeds benefiting the SEMA Memorial Scholarship Fund.

Finished in Hurst's best bad-boy colors—brilliant black with honest-to-goodness real painted silver and red stripes—the first Hurst/Camaro sits on 20-inch forged aluminum Hurst T-2 wheels and BF Goodrich tires, underpinned by an Eibach suspension. Hurst’s AIR-SPEED rear deck spoiler and Magnaflow stainless exhaust complete the exterior attitude and performance.

Inside, drivers will row through the gears using a Hurst Competition Plus short-throw shifter and red anodized HARD-DRIVE billet pistol-grip shift. A personalized dash plaque and logo embroidered floor mats complete the interior package.

Signatures from the Hurst Executive Team are under the trunk lid and documentation is provided to complete the car's provenance and guarantee that it is truly one-of-a-kind.

"SEMA has a wonderful history of supporting our industry through scholarships made to deserving students," said Scooter Brothers, SEMA chairman-elect and chairman of the SEMA Scholarship Committee. "The SEMA Scholarship Committee is delighted that Hurst Performance, along with GM, is making this generous donation with this one-of-a-kind HURST/Camaro. We look forward to a very successful auction culminating at the SEMA Show this November."

Hurst Performance CEO and 25-year Scholarship Committee member Chris Phillips adds that "this is hands-down the coolest Hurst Camaro ever—in fact, it's the first one!” The company will be introducing its new 2010 Hurst/Camaro Performance Series at the 2009 SEMA Show.

“At Hurst Performance, we are committed to making a difference with our cars and that includes helping young people get started in their careers in this industry,” Phillips says. “We are honored to join SEMA and GM in donating this car to this very worthy cause.”

The SEMA Memorial Scholarship, founded in 1984, seeks to foster leadership opportunities in the specialty-equipment industry and support educational goals for students pursuing a degree and career in the automotive industry. In the past two decades, SEMA scholarships have supported over 700 students with more than $1,000,000 in awards.

The program also provides opportunities for those already working in the automotive aftermarket to apply for funds to help offset their education debt.

"We are thrilled to be able to support the SEMA Scholarship Fund by contributing this very special Camaro," said Bob Kern, General Motors SEMA Relations Manager. "GM is very committed to growing this industry and we are certainly dedicated to be part of a program that helps enrich the lives of so many young, aspiring automotive scholars."

	Hurst, GM, SEMA and eBay Motors have partnered to auction the first edition Hurst/Camaro to fund scholarships.

Partnering with GM and Hurst Performance Vehicles, SEMA will auction the first pre-production Hurst/Camaro two weeks prior to the 2009 SEMA Show. eBay Motors will host the auction, with proceeds benefiting the SEMA Memorial Scholarship Fund.

Finished in Hurst's best bad-boy colors—brilliant black with honest-to-goodness real painted silver and red stripes—the first Hurst/Camaro sits on 20-inch forged aluminum Hurst T-2 wheels and BF Goodrich tires, underpinned by an Eibach suspension. Hurst’s AIR-SPEED rear deck spoiler and Magnaflow stainless exhaust complete the exterior attitude and performance.

Inside, drivers will row through the gears using a Hurst Competition Plus short-throw shifter and red anodized HARD-DRIVE billet pistol-grip shift. A personalized dash plaque and logo embroidered floor mats complete the interior package.

Signatures from the Hurst Executive Team are under the trunk lid and documentation is provided to complete the car's provenance and guarantee that it is truly one-of-a-kind.

"SEMA has a wonderful history of supporting our industry through scholarships made to deserving students," said Scooter Brothers, SEMA chairman-elect and chairman of the SEMA Scholarship Committee. "The SEMA Scholarship Committee is delighted that Hurst Performance, along with GM, is making this generous donation with this one-of-a-kind HURST/Camaro. We look forward to a very successful auction culminating at the SEMA Show this November."

Hurst Performance CEO and 25-year Scholarship Committee member Chris Phillips adds that "this is hands-down the coolest Hurst Camaro ever—in fact, it's the first one!” The company will be introducing its new 2010 Hurst/Camaro Performance Series at the 2009 SEMA Show.

“At Hurst Performance, we are committed to making a difference with our cars and that includes helping young people get started in their careers in this industry,” Phillips says. “We are honored to join SEMA and GM in donating this car to this very worthy cause.”

The SEMA Memorial Scholarship, founded in 1984, seeks to foster leadership opportunities in the specialty-equipment industry and support educational goals for students pursuing a degree and career in the automotive industry. In the past two decades, SEMA scholarships have supported over 700 students with more than $1,000,000 in awards.

The program also provides opportunities for those already working in the automotive aftermarket to apply for funds to help offset their education debt.

"We are thrilled to be able to support the SEMA Scholarship Fund by contributing this very special Camaro," said Bob Kern, General Motors SEMA Relations Manager. "GM is very committed to growing this industry and we are certainly dedicated to be part of a program that helps enrich the lives of so many young, aspiring automotive scholars."

	Hurst, GM, SEMA and eBay Motors have partnered to auction the first edition Hurst/Camaro to fund scholarships.

Partnering with GM and Hurst Performance Vehicles, SEMA will auction the first pre-production Hurst/Camaro two weeks prior to the 2009 SEMA Show. eBay Motors will host the auction, with proceeds benefiting the SEMA Memorial Scholarship Fund.

Finished in Hurst's best bad-boy colors—brilliant black with honest-to-goodness real painted silver and red stripes—the first Hurst/Camaro sits on 20-inch forged aluminum Hurst T-2 wheels and BF Goodrich tires, underpinned by an Eibach suspension. Hurst’s AIR-SPEED rear deck spoiler and Magnaflow stainless exhaust complete the exterior attitude and performance.

Inside, drivers will row through the gears using a Hurst Competition Plus short-throw shifter and red anodized HARD-DRIVE billet pistol-grip shift. A personalized dash plaque and logo embroidered floor mats complete the interior package.

Signatures from the Hurst Executive Team are under the trunk lid and documentation is provided to complete the car's provenance and guarantee that it is truly one-of-a-kind.

"SEMA has a wonderful history of supporting our industry through scholarships made to deserving students," said Scooter Brothers, SEMA chairman-elect and chairman of the SEMA Scholarship Committee. "The SEMA Scholarship Committee is delighted that Hurst Performance, along with GM, is making this generous donation with this one-of-a-kind HURST/Camaro. We look forward to a very successful auction culminating at the SEMA Show this November."

Hurst Performance CEO and 25-year Scholarship Committee member Chris Phillips adds that "this is hands-down the coolest Hurst Camaro ever—in fact, it's the first one!” The company will be introducing its new 2010 Hurst/Camaro Performance Series at the 2009 SEMA Show.

“At Hurst Performance, we are committed to making a difference with our cars and that includes helping young people get started in their careers in this industry,” Phillips says. “We are honored to join SEMA and GM in donating this car to this very worthy cause.”

The SEMA Memorial Scholarship, founded in 1984, seeks to foster leadership opportunities in the specialty-equipment industry and support educational goals for students pursuing a degree and career in the automotive industry. In the past two decades, SEMA scholarships have supported over 700 students with more than $1,000,000 in awards.

The program also provides opportunities for those already working in the automotive aftermarket to apply for funds to help offset their education debt.

"We are thrilled to be able to support the SEMA Scholarship Fund by contributing this very special Camaro," said Bob Kern, General Motors SEMA Relations Manager. "GM is very committed to growing this industry and we are certainly dedicated to be part of a program that helps enrich the lives of so many young, aspiring automotive scholars."

Learn Nordstrom's nine principles of customer service and apply them to your business.

Customer service is not a strategy, it’s a way of life. That’s the key sentiment delivered by Robert Spector, author of "The Nordstrom Way," during the recent SEMA Webinar, "The Nordstrom Way to Customer Service."

Spector began the presentation by asking attendees to consider their operations and answer the following questions:

1. Am I offering a better product or service than my competitors?
2. Am I selling a less expensive product or services than my competitors?
3. Am I offering customer service that is superior to that of my competitors?

“If your answer to one or two is no, than your answer to three must be yes, or you will not survive as a company,” said Spector. He explains that in most industries, products are very similar, give or take a feature or two, and the same holds true for services. And pricing is generally in the same ballpark. Customer service is the one area where companies have the most control over to gain a competitive edge over the competition.

Customer Service is Not a Strategy

Some companies will explain their customer service strategy in advertising or as a company initiative to employees. This approach, Spector relays, is a mistake. “Classifying customer service as a strategy makes it sound like a temporary thing. Whether business is up or down, customer service is a way of life. It’s the customer that determines whether your company will succeed or fail.”

Each Employee is in the Customer Service Department

Spector explains that regardless of your job title, you are in the customer service department. This reality is a key factor that will differentiate your company from the competition.

"Delivering great customer service is not for wimps; it's a proactive part of business that needs to be done everyday."

Think Like the Customer

If you were a customer of your company, how would you want to be treated? “All of us are customers at some point of the day,” said Spector. “We know what represents good service, and we know what represents bad service.” However, most companies are set up to make things easier for the company and don’t always consider what's best for the customer.

Spector says that almost every move that your company makes should have the customer in mind from the outset. "Excellent customer service is more than buying and selling products and services, it's seeing your customer as a person," he said. "It's about coming in contact with a customer, identifying that customer's specific needs and taking care of them."

The Nine Principles of Customer Service

Download the entire presentation to hear about Nordstrom's nine principles of customer service and how they apply to any business.

SEMA's Webinar Program: The SEMA webinar program brings the world-class business seminars featured during the SEMA Show right to your desktop. Different business-building sessions are constantly added to the program, offering members the latest insight and practices from today’s leading speakers.

All SEMA webinars are conducted live and are open to all employees of SEMA-member companies free of charge. To participate, all you need is a computer with Internet access and a telephone. All previous SEMA webinars are available for download. Learn more about SEMA webinars and view upcoming presentations.

Learn Nordstrom's nine principles of customer service and apply them to your business.

Customer service is not a strategy, it’s a way of life. That’s the key sentiment delivered by Robert Spector, author of "The Nordstrom Way," during the recent SEMA Webinar, "The Nordstrom Way to Customer Service."

Spector began the presentation by asking attendees to consider their operations and answer the following questions:

1. Am I offering a better product or service than my competitors?
2. Am I selling a less expensive product or services than my competitors?
3. Am I offering customer service that is superior to that of my competitors?

“If your answer to one or two is no, than your answer to three must be yes, or you will not survive as a company,” said Spector. He explains that in most industries, products are very similar, give or take a feature or two, and the same holds true for services. And pricing is generally in the same ballpark. Customer service is the one area where companies have the most control over to gain a competitive edge over the competition.

Customer Service is Not a Strategy

Some companies will explain their customer service strategy in advertising or as a company initiative to employees. This approach, Spector relays, is a mistake. “Classifying customer service as a strategy makes it sound like a temporary thing. Whether business is up or down, customer service is a way of life. It’s the customer that determines whether your company will succeed or fail.”

Each Employee is in the Customer Service Department

Spector explains that regardless of your job title, you are in the customer service department. This reality is a key factor that will differentiate your company from the competition.

"Delivering great customer service is not for wimps; it's a proactive part of business that needs to be done everyday."

Think Like the Customer

If you were a customer of your company, how would you want to be treated? “All of us are customers at some point of the day,” said Spector. “We know what represents good service, and we know what represents bad service.” However, most companies are set up to make things easier for the company and don’t always consider what's best for the customer.

Spector says that almost every move that your company makes should have the customer in mind from the outset. "Excellent customer service is more than buying and selling products and services, it's seeing your customer as a person," he said. "It's about coming in contact with a customer, identifying that customer's specific needs and taking care of them."

The Nine Principles of Customer Service

Download the entire presentation to hear about Nordstrom's nine principles of customer service and how they apply to any business.

SEMA's Webinar Program: The SEMA webinar program brings the world-class business seminars featured during the SEMA Show right to your desktop. Different business-building sessions are constantly added to the program, offering members the latest insight and practices from today’s leading speakers.

All SEMA webinars are conducted live and are open to all employees of SEMA-member companies free of charge. To participate, all you need is a computer with Internet access and a telephone. All previous SEMA webinars are available for download. Learn more about SEMA webinars and view upcoming presentations.

Learn Nordstrom's nine principles of customer service and apply them to your business.

Customer service is not a strategy, it’s a way of life. That’s the key sentiment delivered by Robert Spector, author of "The Nordstrom Way," during the recent SEMA Webinar, "The Nordstrom Way to Customer Service."

Spector began the presentation by asking attendees to consider their operations and answer the following questions:

1. Am I offering a better product or service than my competitors?
2. Am I selling a less expensive product or services than my competitors?
3. Am I offering customer service that is superior to that of my competitors?

“If your answer to one or two is no, than your answer to three must be yes, or you will not survive as a company,” said Spector. He explains that in most industries, products are very similar, give or take a feature or two, and the same holds true for services. And pricing is generally in the same ballpark. Customer service is the one area where companies have the most control over to gain a competitive edge over the competition.

Customer Service is Not a Strategy

Some companies will explain their customer service strategy in advertising or as a company initiative to employees. This approach, Spector relays, is a mistake. “Classifying customer service as a strategy makes it sound like a temporary thing. Whether business is up or down, customer service is a way of life. It’s the customer that determines whether your company will succeed or fail.”

Each Employee is in the Customer Service Department

Spector explains that regardless of your job title, you are in the customer service department. This reality is a key factor that will differentiate your company from the competition.

"Delivering great customer service is not for wimps; it's a proactive part of business that needs to be done everyday."

Think Like the Customer

If you were a customer of your company, how would you want to be treated? “All of us are customers at some point of the day,” said Spector. “We know what represents good service, and we know what represents bad service.” However, most companies are set up to make things easier for the company and don’t always consider what's best for the customer.

Spector says that almost every move that your company makes should have the customer in mind from the outset. "Excellent customer service is more than buying and selling products and services, it's seeing your customer as a person," he said. "It's about coming in contact with a customer, identifying that customer's specific needs and taking care of them."

The Nine Principles of Customer Service

Download the entire presentation to hear about Nordstrom's nine principles of customer service and how they apply to any business.

SEMA's Webinar Program: The SEMA webinar program brings the world-class business seminars featured during the SEMA Show right to your desktop. Different business-building sessions are constantly added to the program, offering members the latest insight and practices from today’s leading speakers.

All SEMA webinars are conducted live and are open to all employees of SEMA-member companies free of charge. To participate, all you need is a computer with Internet access and a telephone. All previous SEMA webinars are available for download. Learn more about SEMA webinars and view upcoming presentations.

Learn Nordstrom's nine principles of customer service and apply them to your business.

Customer service is not a strategy, it’s a way of life. That’s the key sentiment delivered by Robert Spector, author of "The Nordstrom Way," during the recent SEMA Webinar, "The Nordstrom Way to Customer Service."

Spector began the presentation by asking attendees to consider their operations and answer the following questions:

1. Am I offering a better product or service than my competitors?
2. Am I selling a less expensive product or services than my competitors?
3. Am I offering customer service that is superior to that of my competitors?

“If your answer to one or two is no, than your answer to three must be yes, or you will not survive as a company,” said Spector. He explains that in most industries, products are very similar, give or take a feature or two, and the same holds true for services. And pricing is generally in the same ballpark. Customer service is the one area where companies have the most control over to gain a competitive edge over the competition.

Customer Service is Not a Strategy

Some companies will explain their customer service strategy in advertising or as a company initiative to employees. This approach, Spector relays, is a mistake. “Classifying customer service as a strategy makes it sound like a temporary thing. Whether business is up or down, customer service is a way of life. It’s the customer that determines whether your company will succeed or fail.”

Each Employee is in the Customer Service Department

Spector explains that regardless of your job title, you are in the customer service department. This reality is a key factor that will differentiate your company from the competition.

"Delivering great customer service is not for wimps; it's a proactive part of business that needs to be done everyday."

Think Like the Customer

If you were a customer of your company, how would you want to be treated? “All of us are customers at some point of the day,” said Spector. “We know what represents good service, and we know what represents bad service.” However, most companies are set up to make things easier for the company and don’t always consider what's best for the customer.

Spector says that almost every move that your company makes should have the customer in mind from the outset. "Excellent customer service is more than buying and selling products and services, it's seeing your customer as a person," he said. "It's about coming in contact with a customer, identifying that customer's specific needs and taking care of them."

The Nine Principles of Customer Service

Download the entire presentation to hear about Nordstrom's nine principles of customer service and how they apply to any business.

SEMA's Webinar Program: The SEMA webinar program brings the world-class business seminars featured during the SEMA Show right to your desktop. Different business-building sessions are constantly added to the program, offering members the latest insight and practices from today’s leading speakers.

All SEMA webinars are conducted live and are open to all employees of SEMA-member companies free of charge. To participate, all you need is a computer with Internet access and a telephone. All previous SEMA webinars are available for download. Learn more about SEMA webinars and view upcoming presentations.

Learn Nordstrom's nine principles of customer service and apply them to your business.

Customer service is not a strategy, it’s a way of life. That’s the key sentiment delivered by Robert Spector, author of "The Nordstrom Way," during the recent SEMA Webinar, "The Nordstrom Way to Customer Service."

Spector began the presentation by asking attendees to consider their operations and answer the following questions:

1. Am I offering a better product or service than my competitors?
2. Am I selling a less expensive product or services than my competitors?
3. Am I offering customer service that is superior to that of my competitors?

“If your answer to one or two is no, than your answer to three must be yes, or you will not survive as a company,” said Spector. He explains that in most industries, products are very similar, give or take a feature or two, and the same holds true for services. And pricing is generally in the same ballpark. Customer service is the one area where companies have the most control over to gain a competitive edge over the competition.

Customer Service is Not a Strategy

Some companies will explain their customer service strategy in advertising or as a company initiative to employees. This approach, Spector relays, is a mistake. “Classifying customer service as a strategy makes it sound like a temporary thing. Whether business is up or down, customer service is a way of life. It’s the customer that determines whether your company will succeed or fail.”

Each Employee is in the Customer Service Department

Spector explains that regardless of your job title, you are in the customer service department. This reality is a key factor that will differentiate your company from the competition.

"Delivering great customer service is not for wimps; it's a proactive part of business that needs to be done everyday."

Think Like the Customer

If you were a customer of your company, how would you want to be treated? “All of us are customers at some point of the day,” said Spector. “We know what represents good service, and we know what represents bad service.” However, most companies are set up to make things easier for the company and don’t always consider what's best for the customer.

Spector says that almost every move that your company makes should have the customer in mind from the outset. "Excellent customer service is more than buying and selling products and services, it's seeing your customer as a person," he said. "It's about coming in contact with a customer, identifying that customer's specific needs and taking care of them."

The Nine Principles of Customer Service

Download the entire presentation to hear about Nordstrom's nine principles of customer service and how they apply to any business.

SEMA's Webinar Program: The SEMA webinar program brings the world-class business seminars featured during the SEMA Show right to your desktop. Different business-building sessions are constantly added to the program, offering members the latest insight and practices from today’s leading speakers.

All SEMA webinars are conducted live and are open to all employees of SEMA-member companies free of charge. To participate, all you need is a computer with Internet access and a telephone. All previous SEMA webinars are available for download. Learn more about SEMA webinars and view upcoming presentations.