By Ashley Reyes
The SEMA Businesswomen’s Network (SBN) named Haley Keelin as this week’s #SheIsSEMA Spotlight Member. Keelin is a customer service representative at The Retrofit Source, an automotive aftermarket supplier of high-performance lighting upgrades for cars and trucks.
Nominated for #SheIsSEMA by a colleague, Keelin is admired for her willingness to learn and adapt, as it shows how great of a leader she can be in the future.
Q: How has Haley contributed to the company?
A: Haley goes above and beyond to meet the demands of customers and provides excellent service to those around her. Her go-getter attitude is a great attribute to our industry.
Q: How has Haley shown leadership in the industry or business?
A: Haley has gone above and beyond to assist in managing ongoing tasks within the office. She’s also shown great leadership in helping her team meet monthly goals.
Q: Tell us a success story that you can share about Haley.
A: Haley took a phone call with a very irate customer who was ready to never give our company a chance again. She managed to talk this customer off a ledge and provide him with a bulb upgrade and detailed instructions on how to install it. The customer changed his perception of not only her, but the company as well.
Q: Why do you think Haley is a role model in this industry?
A: She’s a female who loves to work on cars in her free time and takes pride in handling business with class. She’s someone that anyone would be lucky to work with.
Do you know, or are you, a woman with a career in the automotive industry? Fill out a #SheIsSEMA spotlight form to submit a self-nomination or nominate a colleague and highlight how you or she is contributing to the specialty-equipment industry. Selected candidates are automatically eligible to be considered for SBN’s #SheIsSEMA Woman of the Year award, featured on SBN’s social media, SEMA eNews and recognized on the www.sema.org/she-is-sema website.