By SEMA Editors
The Society of Collision Repair Specialists’ (SCRS) OEM Collision Repair Technology Summit will be held Thursday, November 1, at the 2018 SEMA Show in Las Vegas. The Summit will feature three sessions, each designed to host discussion between companies and individuals who are able to highlight emerging trends that influence vehicle repairability and collision industry preparation.
The second session, entitled “The Evolution of OEM Networks and Expectations,” will take place November 1, from 11:00 a.m.–12:30 p.m.
In this 90-minute panel discussion, representatives from General Motors, Mercedes-Benz USA, Nissan Group of America and Volvo Cars USA will share details of their distinct program structures and elaborate on how the expectations have evolved to their present state.
As vehicle architecture and technology advance, so do the expectations of those performing repairs. Specialization and commitment to repair procedure adherence become increasingly more paramount, and many automakers have shifted their models of creating OEM collision-repair networks to ensure that consumers have vetted options if collision-repair services become necessary.
The session will be moderated by Aaron Clark, vice president, technical compliance for Assured Performance Network, and David Gruskos, president, Reliable Automotive Equipment Inc.
Panelists will include:
- John Eck, General Motors Co.
Collision Manager, Customer Care & Aftersales
- Kenneth Park, Volvo Cars USA
Certified Collision Program Manager
- Ben Cid, Mercedes-Benz USA
Collision Business Manager
- Mark Zoba, Nissan Group of America
Manager, Collision Network Growth & Strategy
There has never been a better time to gain an understanding of what OEMs expect of the collision-repair community. To secure your spot to learn directly from General Motors, Volvo Cars USA, Mercedes-Benz USA and Nissan Group of America about their certified networks, visit www.scrs.com/rde.
The final afternoon session, to be held from 3:00 p.m.–5:00 p.m., will explore “The Future Impact of Telematics, Technology, Transportation and the Collision Industry.” For this two-hour session, SCRS welcomes back TEDx speaker and author of “The Zero Dollar Car” John Ellis of Ellis & Associates. Ellis is an expert in big data and how it will change the business models of the world’s leading sectors. For this session, SCRS has brought together thought leaders with OEM, technology, claims and fleet backgrounds to explore how the future of automotive technology inside the vehicle will change external interactions in the event of a loss. Whether communicating with individuals or associated organizations, there is a great deal of development in the area where technology interfaces and telematics data will impact collision-repair business models.
Panelists will include:
- Andreas Hecht, CCC Information Services
SVP, general manager OEM
- Derik Reiser, Enterprise Holdings Inc.
AVP, technology innovation
- Charlene Wehman, Subaru of America Inc.
cross-car line planning manager – telematics
- James Levendusky, Verisk
vice president, telematics
The panelists will share direct experience in their world of connectivity, and help the repair audience consider and understand the work being done to integrate point-of-impact data, telematics and connectivity between respective parties. Most importantly, attendees will gain visibility into what that connectivity means to repairers, the work they do on the shop floor and their relationship to the consumer and others in the process.
The other session included in the 2018 OEM Collision Repair Technology Summit includes:
9:00 a.m.–10:30 a.m.
“The Rules—and Challenges—of Structural Repair on Modern Architecture”
“The IDEAS Collide Showcase was really to take an approach similar to TED Talks, but with the SCRS twist of being specific to the collision-repair industry,” shares SCRS Vice Chairman Brett Bailey. “We introduced it by calling for speakers that were willing to explore big ideas worthy of consideration, but capable of delivering those ideas in a condensed timeframe.”
The two-hour program will tackle topics that either highlight disruption or provide solution in the collision-repair industry. Ten speakers will deliver fast-paced presentations designed to stimulate thought, innovation and resolution of business challenges with brash, outspoken and thought-provoking concepts. The lineup includes:
- Jeff Hendler
owner, JD Hendler/Associates
- M. Scott Ulnick
managing principal, Ducker Worldwide
- Dan Langford
innovation director, Nevada Center for Advanced Mobility
Nevada Governor's Office of Economic Development
- Pete Tagliapietra
president, NuGen IT
- Kevin Dunn
- Amir Hever
- John Shoemaker
business development manager, BASF Automotive Refinish North America
- Matthew Doude
associate director, Center for Advanced Vehicular Systems
Mississippi State University
- Jason Verlen
SVP product management, strategy and marketing, CCC Information Services
- John Ellis
principal, Ellis & Associates
Author, The Zero Dollar Car