By Ashley Reyes
Members of the SEMA Emerging Trends and Technology Network (ETTN) continue to submit their insights and share ideas with others on how their companies are pivoting during the COVID-19 pandemic.
In the network’s most recent interview, Ian Lehn of BOOSTane shares his solution for maintaining real-time access to office computers while working remote, and what changes his company has implemented to keep his employees safe during this time of social distancing.
SEMA: How has your company pivoted during the pandemic?
Ian Lehn: Internally, we have had to make provisions by adding a third shift to account for distancing and warehouse capacity during work hours. BOOSTane has also redirected efforts into its inventory management software in order to account for supply and demand issues around the industry. This is helping us better plan for manufacturing and warehousing.
SEMA: What technology tools, new or old, have you leaned on recently?
IL: We have utilized “AnyDesk” quite a bit to have real-time access to office computers while staying remote. A virtual remote access desktop software, AnyDesk allows us to control our various community computers (shipping, receiving, printing, etc.), while not coming into contact with the computer.
SEMA: What new trends have you noticed with sales and marketing?
IL: We have seen our sales increase during the pandemic. Seemingly, everyone has quarantined in their garage and with their cars. Now they need our products to go socially distance from their cruise.
SEMA: What, if any, changes in business do you feel will outlive the pandemic?
IL: I believe that working remotely, at least in some capacity, is going to be here to stay. Huge overhead for fancy/large offices aren't going to be something that businesses continue to want to carry, if their sales and travel staff can more easily work from home.
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