The 21 Golden Nuggets of Sales

	Nancy Friedman

Bottom line—business is all about making sales. How are you and your team measuring up? Are you aware of key sales do's and don'ts? Whether you are a seasoned sales veteran or a novice, it's always a good time to brush up on essential sales techniques—and learn a few new ones.

Join Nancy Friedman, the Telephone Doctor, and the SEMA Education Institute (SEI) for this informative webinar, "The 21 Golden Nuggets of Sales," Thursday, June 21, at 10:00 a.m. (PDT).

You will walk away with not just one, two or three nuggets—you will have 21! You may have heard a few, but Friedman will also share several new ones.

During this session, Friedman will share advice, tips and techniques, including:

• E-mail sales tips
• When to use a speaker phone
• Voicemail sales tips

Friedman is a four-time SEMA Show speaker. Her passion for retail sales and counter training goes above and beyond. As a customer service specialist, Friedman has brought programs to Car-X, Tuffy, Carstar, Precision Tune, LA Tire Dealers, Midas, NTDRA and a host of other automotive companies and associations over the years.

Join her Thursday, June 21, at 10:00 a.m. (PDT), as she conducts this lively session on essential sales techniques.

Participate live or download the webinar when it’s convenient. And remember: SEMA webinars are free to SEMA members and only $29 for non-members.

What are some best sales techniques you’ve you received or learned? Share them with other SEMA members on LinkedIn. Note: You must belong to the SEMA Members group on LinkedIn to participate.