Business Tools


Customer satisfaction has always been the bottom line of any successful business. Understanding your customers’ opinions on your company’s products and services can help you edge ahead of your competition. Tune into the following webinar to discover a disciplined approach for using customer satisfaction measurements to unleash future sales for your business. 

Title: “Listen to Your Customers, Their Opinions Really Do Matter”
Date: Thursday, September 18, 2008, 10:00-a.m.-11:00 a.m. (PDT)
Presenter: Joe Bates and Charles Colby of Rockbridge Associates

Click here to register.

SEMA's Webinar Program: The SEMA webinar program brings the world-class business seminars featured during the SEMA Show right to your desktop. Different business-building sessions are constantly added to the program, offering members the latest insight and practices from today’s leading speakers.

All SEMA webinars are conducted live and are open to all employees of SEMA-member companies free of charge. To participate, all you need is a computer with Internet access and a telephone. All previous SEMA webinars are available for download by clicking here. To view upcoming presentations that you can attend via telephone and Internet, click here.