SEMA eNews Vol. 10, No. 37, September 13, 2007

MAKE ONE-TIME BUYERS LIFELONG CUSTOMERS—TODAY'S 10 A.M. (PST) WEBCAST

Tune into this informative customer-service focused webinar beginning today at 10 a.m. (PST):

"Correlating Parts Service to Customer Wants and Needs"
Thursday, September 13, 2007, 10 a.m. (PST)

Good customer care is critical to having a profitable business. Tune in today to "Correlating Parts Service to Customer Wants and Needs," presented by Gary Naples of Freelance Associates, to learn how to develop a winning tactic that will help transform one-time buyers into repeat customers and repeat customers into loyal advocates of your business.

How to Participate

During the webinar you'll be able to interact and ask questions via phone or computer. Simply follow these steps:

-View the presentation during the webinar by clicking here the day of the webinar.

-Connect to the audio portion of the webinar by calling toll-free to 866/637-2754, pin 1542.

And don't forget to mark your calendar for next month's webcast, “Making the Most of Your Media Moments at the SEMA Show," presented by Griff Allen. The webinar will stream on Thursday, October 11, 2007 at 10 a.m. (PST). More than 3,000 media representatives attend the SEMA Show each year. Find out how you can capture their attention, get your product and company featured in newspapers, magazines, television and radio shows throughout the world, and be an effective subject for any media outlet and represent yourself better than the competition.
 
Already missed today's webcast? No problem. All SEMA webinars are recorded, and the audio and video portions of past webinars are available for download. Recent sessions include information about minimum pricing agreements, trade show tips, product data and more. Check out all the sessions available for download at www.sema.org/webinar.

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