Retail Spotlight

Retail Spotlight

H&H Classic Parts is a retail mail-order company located in Bentonville, Arkansas. It has seven employees.H&H Classic Parts Perseveres Despite Changing Business Climates

Initially a one-man operation run by Herman Smith, H&H Classic Parts opened its doors in September 1987 as a hobby that got way out of hand, according to Smith’s son Tray, who is now vice president of operations and sales. The company has since grown in size by 300%.

RCTS Canada Touts Performance and Technological Expertise

RCTS boasts four lifts, an in-floor dyno and electronics and fuel-injection labs. The shop’s motto is, “Technology is the only substitute for cubic inches.”The banner at the top of the RCTS Canada website reads, “Technology is the only substitute for cubic inches.” It’s a saying that the retail performance outlet has lived by since owner Reg Riemer founded it in 1996. Over the years, RCTS has worked closely with factory shops ranging from TTE-Toyota Team Europe to HKS to boost its technical and R&D credentials. In fact, RCTS has carved out a specific niche as the only licensed, fully supported HKS Pro Dealer in all of Canada.

“Reg actually started by selling HKS products out of his garage way back,” explained shop foreman Antony Ray. “Soon he had to get a building to sell them out of, and things grew.

Retail Spotlight

Jotech Motorsports’ Formula for Success: Love What You Do and See Projects Through

Jotech Motorsports, located in a 14,000-sq.-ft. facility in an industrial complex three miles off I-635 in Garland, Texas, has been in business for 20 years. The company started in a small, 800-sq.-ft. shop averaging $30,000 in monthly sales of Honda and Acura products. It has since grown to a $150,000–$300,000-per-month business with seven employees.

Off Road Warehouse Offers It All for Racers, Enthusiasts and Hobbyists

Off Road Warehouse Offers It All for Racers, Enthusiasts and Hobbyists

Off Road Warehouse (ORW) has been in business for more than 43 years. Off-road enthusiast and desert racer Howard Hughes (no relation to the business magnate and aviator) founded the company when he tired of having to get parts through mail order and recognized that others who raced and off-roaded felt the same. He started with a small location in a suburb of San Diego, California, and eventually opened two more stores in the area.

RETAIL SPOTLIGHT: Kings Tire & Wheels Crowned by Service and Referrals

Kings Tire & Wheel owner Sam Batanian (right) and his son “Junior”—who manages the current chain of three retail outlets—in their original store in El Monte, California.“I was about 26 years old at that time and didn’t know very much about the area,” laughed Batanian. “I soon found out that within a block there were at least a hundred mechanics. There are really no customers in El Monte. They’re all mechanics and workers here. You can’t even do an oil change on a car because everyone is doing his own.”

Nevertheless, Batanian has managed to build an extremely successful wheel and tire business over the years—so successful that he now has two additional stores in the greater Southern California area, one in Palmdale and another in Camarillo. In fact, he envisions a chain of 10 to 15 outlets throughout the Southland within the next few years.

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