Education

About this product:

Thursday, January 9, 2014; Christine Corelli, Christine Corelli and Associates

Getting customers is one thing. Between the challenges of escalating competition and "service savvy" customers, if you don’t excel in sales and every single aspect of the customer's experience, they will take their buying power elsewhere. It’s that simple. 

Creating a "Sales-Service Excellence Culture" should be a major strategic initiative in your business for 2014. Popular SEMA Show speaker and noted author Christine Corelli (christinespeaks.com) will deliver twenty ideas in a step-by-step process to get you there. Don't miss this opportunity to hear from the expert!

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About this product:

Thursday, October 10, 2013; Tom Gattuso, SEMA; George Lathouris, Keystone Automotive Operations, inc.

Attention SEMA Show attendees! Planning is the key to making the most of your SEMA Show experience. The wealth of opportunities can be staggering, so it’s critical that you maximize your time to take advantage of each one. Participants will receive valuable insights from these experts, including: 

• Information every first timer should know about preparing for the 2013 SEMA Show
• Planning tips and must-know details
  Advice on scheduling appointments for efficient time management
• Arranging travel and hotel stays
• Networking opportunities throughout the Show, which will be held November 5-8 in Las Vegas
• Using the SEMA app to accelerate your efficiency

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