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eBay Motors: Making it Easier to Sell Your Parts

About this product:

November 2010; Various dates and times
Presented by: Rose Wong, eBay Motors
Track: Exhibitor Product Training

The World’s Largest Online Parts & Accessories Marketplace

  • In Q3 –2010 the worldwide Gross Merchandise Volume (GMV) for the Parts & Accessories category was approximately $1.2 Billion
  • 14M+ unique visitors per month come to eBay Motors
  • More than 18.6 Million parts and accessories are available on eBay Motors at any given time
  • Over 200 Million parts and accessory transactions to date have taken place on eBay Motors

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Selling to Car Dealers - Powered by the Professional Restylers Organization (PRO)

About this product:

November 2, 2010 – 1:00 p.m. - 2:00 p.m.
Presented by: Ron Leslie, Katzkin Leather; Joey Johnston, Tops & Trends; Diana Braschler, Dealersource; Ed Woods, Parkway Ford; Mark Hickey, Webasto
Track: Customer Service & Sales Solutions

Selling to car dealers can be challenging, but if done properly, it can result in a long-term and profitable partnership. In this session, you'll learn how to approach and effectively build a long term relationship with car dealers, how to sell value, not price, how to create vehicles that provide unique selling angles for dealers at higher profits, how to overcome dealer objections and structure your business to do dealer work.

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Turn Your Staff Into a Service-Driven Sales Machine

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November 1, 2010 – 3:00 p.m. - 4:00 p.m.
Presented by: Bob Negen, WhizBang Training
Track: Customer Service & Sales Solutions

Effective, customer focused selling is not pushy or rude. It is the best customer service tool at your command. This fun, interactive workshop focuses on practical, proven customer service and sales strategies that can be brought back to your business and used immediately. The focus is not on theory, but on easy to understand strategies, tips and tricks to boost your store’s sales while providing exceptional service.

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How to Successfully Compete Without Selling on Price

About this product:

November 2, 2010 – 11:00 a.m. - 12:00 p.m.
Presented by: Brian Reese, Competition Cams
Track: Customer Service & Sales Solutions

Selling more product is not soley based on price. This session will discuss 5 key elements that will help your company understand how to break away from the pack and sell product on merit, at fair market prices.

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How to Find, Hire & Train a Team of Retail Superstars

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November 1, 2010 – 1:00 p.m. - 2:00 p.m.
Presented by: Bob Negen, WhizBang Training
Track: Customer Service & Sales Solutions

A top-notch staff is your biggest competitive edge. A great staff does not happen by accident; it is created by recruiting the right people, training them effectively, disciplining them fairly, and motivating them constantly.

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Explode Your Sales! How to Get the Maximum Bang From Your Marketing Bucks

About this product:

November 1, 2010 – 11:00 a.m. - 12:00 p.m.
Presented by: Bob Negen, WhizBang Training
Track: Customer Service & Sales Solutions

Does 20%, 30%, even 50% sales growth next year sound good? If it does, you won’t want to miss this fun, dynamic workshop guaranteed to dramatically increase customer loyalty, foot traffic and turbo charge sales. This program teaches the secrets of an organized, consistent method to generate huge sales increases.

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Developing a Successful Sales Team

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November 3, 2010 – 1:00 p.m. - 2:00 p.m.
Presented by: Chuck Udell, Essential Action Design Group
Track: Customer Service & Sales Solutions

To be successful in today’s aftermarket, you must have a clear competitive edge over your competitors. A knowledgeable, appreciated, motivated sales team can give a company this competitive edge. Yet industry data has shown that sales team development including education and training have taken a step backward at a time when companies need it the most.

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The Art of Negotiating

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November 3, 2010 – 9:30 a.m. - 10:30 a.m.
Presented by: John Passante, Brenton TV
Track: Customer Service & Sales Solutions

Life is a series of negotiations--both professionally and personally. It is a complex process that is critical to master. In this session, you'll learn how to identify creative opportunities, needs, resources, as well as what questions you need to ask during the negotiating process.

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The Plastic Factor-How Financing Creates A Steady Stream Of Loyal Customers

About this product:

November 2, 2010 – 9:30 a.m. - 10:30 a.m.
Presented by: David Jelley, GE Capital
Track: Business Management

When do your customers think about their vehicle maintenance? Usually when they have problems. When do you think about traffic and car counts? Usually when the numbers fall. Financing is a proven tool that is always working to generate a steady stream of loyal, repeat customers.

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Taking the Mystery Out of the Numbers (Extended Session!)

About this product:

November 2, 2010 – 1:00 p.m. - 3:00 p.m.
Presented by: Carl Forssen, Business Resource Services, Inc.
Track: Business Management

The economy has been in shambles, competition is fierce, margins have eroded, and sources of outside capital are scarce. But there are signs that recovery is under way, and those businesses which are well prepared, and have good financial management skills will reap the rewards of a stronger market.

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