Reduce Order Errors, Increase Profits With Product Standards—Here's How

Electronic cataloging and inventory controls have revolutionized the
way business partners communicate with one another and how they provide
information to consumers. The Internet is an incredibly efficient way
for end users to find products, educate themselves about product
benefits and specifications and find the best retail option available.
If properly managed and maintained, electronic product information
systems can reduce ordering errors and returns and increase bottom-line
profits. The key is to put product data into an industry-standard
format that allows the computer systems of all
participants—manufacturers, distributors and jobber/retailers—to read
and recognize product information. That includes everything from part
numbers and pricing to descriptions and dimensions. [Read more]

"Ample and Easily Understood Product Information Helps Sell Products"—Business Technology Chairman Bob Moore

While technology has been an undeniable force in the evolution of the automobile, it has determined how cars and car parts are sold. From the first handbills to newspaper and magazine advertising to broadcast media and now the Internet, technology inevitably changes the way manufacturers, distributors and retailers sell their wares. As electronic cataloging has evolved over the past decade, the availability of parts suppliers, sellers and end users to source and find parts has gone from tedious to instantaneous—so long as sufficient and correct product information is available. Simply put, ample and easily understood information helps sell products. [Read more]

Webinar - 21 Great Unexpected Customer-Service Tips

Great customer service must be the hallmark of any successful business---not only to retain customers, but also to attract new ones. How is your staff doing? Have they become complacent? Could they use a refresher course? Gather your staff and participate in "21 Great UNEXPECTED Customer Service Tips." These are unique techniques that will bring the service level of your organization to new heights.


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