Relate or Die: Communication and the Profit Motive

About this product:

November 5, 2009 – 1:00 p.m. - 2:00 p.m.
Moderated by: Mel Selway, P.A.R.T.S.*, Inc.
Panelists:
• Tom Wronkovich, BikeTown Harley-Davidson
• Rob Lytle, American Honda Motor Co., Inc.
• Karin Gelschus, PowerSports Business
• Galen Royer
Track: Customer Service & Sales Solutions

This seminar will delve into the critical need to relate to others and the consequences of failing to do so. Communication is key to relationship building. If you want to make more money, have happier customers and employees, don’t miss this entertaining and educational talk.

Download format in this product: MPEG Layer 3 Audio (MP3) 

SEMA Members may get this content for free!

Regular Price:

$9.95