Telephone Techniques: Turning Calls Into Sales

About this product:

November 4, 2010 – 11:00 a.m. - 12:00 p.m.
Presented by: Nancy Friedman, The Telephone Doctor
Track: Customer Service & Sales Solutions

A dynamic SALES program for the seasoned or novice person. This program covers both counter training and phone sales for inbound and outbound calls. Every telephone call is a business opportunity and how we treat that call is worth hundreds of dollars. How much business are we losing due to poor sales skills? UNTOLD millions! Nancy Friedman, The Telephone Doctor, presents “Sales Skills from A to Z.

Download format in this product: Microsoft Powerpoint Presentation on Adobe Acrobat (PDF)