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Get Paid: Avoiding Slow/Nonpaying Customers and Collecting Debt

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Thursday September 27, 2007 at 10 a.m. (PST) Get Paid: Avoid Slow/Non Paying Customers and Collecting Debt  Presented by Doug Frymer

Avoid slow or non-paying customers by screening your customers as well as documenting the necessary sales and ordering information needed in court.  Also to be discussed are the types of claims courts, collection agencies, arbitration and mediation.  Learn how to avoid the hassle of collecting money that is past due.

SEMA Members may get this content for free!

Regular Price:

$19.95

Effective Communication Tips for Professional Success

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August 23, 2007 at 10 a.m. Effective Communication Tips for Professional Success - Presented by Barry Maher

Communication, whether it is verbal or non-verbal, is a vital skill that most have not mastered.  Learn how to effectively communicate your point or message without creating conflict or being manipulative in any given situation.  Barry Maher of Barry Maher & Associates will explain how to identify your main points, how can you focus on the behavior, not the person, how to capture and hold the interest of others and what are the most common mistakes people make when communicating.

SEMA Members may get this content for free!

Regular Price:

$19.95

Correlating Service to Customer Wants and Needs - Jobber

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September 13, 2007 - Presented by Gary Naples of Freelance Associates, Inc.

Good customer care is critical to having a profitable business. Develop a winning tactic that will create one-time buyers into repeat customers, and repeat customers into loyal advocates of your business. 

SEMA Members may get this content for free!

Regular Price:

$19.95

CRM for the Aftermarket: It’s All About the Customer

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Thursday, November 29, 2007 at 10 a.m. (PST) - Presented by: Chris Horn, Bullfrog Solutions, Inc.

Connect with your customers and improve customer relationships by using CRM (Customer Relationship Management), a business strategy that should be about the focus your business has on your customers which would include your vendors, suppliers, business contacts and employees.  Learn the benefits of CRM (Customer Relationship Management) and how it can make a huge impact on your business.

SEMA Members may get this content for free!

Regular Price:

$19.95

Best Practices & The Future of Email as a Marketing Tool

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Thursday, June 19, 2008- Presented by Michael Kelly - Director of Sales, Clickmail Marketing

Michael Kelly is an e-mail marketing expert who will help you plan for the best ROI from your email campaign, how to accurately measure your email delivery rates and how to make changes that will get more of your emails to the right inboxes.  Learn how to improve on your overall email marketing campaign.

SEMA Members may get this content for free!

Regular Price:

$19.95

Analyzing the Income Statement: The Key to Your Company's ROI

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Thursday, March 6, 2008 - Presented by Gary Naples - Freelance Associates, Inc.

Tune into this Webinar to get a solid understanding of what the financial statement is, what it includes, how to read it and use it.  Learn more about the basic income-statement structure, effective methods for income-statement analysis plus much more.

SEMA Members may get this content for free!

Regular Price:

$19.95

25 Common Mistakes Made by SEMA Show Exhibitors

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Thursday, August 28, 2008- Presented by Chuck Schwartz CEM, Chairman, ConvExx

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Regular Price:

$19.95

Job Costing Systems that Will Boost Your Cash Flow - Recession Survial Series

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Thursday, April 2, 2009 - Presented by: Tom Aiono, Accounting Manager, SEMA

Discover how to effectively monitor and evaluate the overall operating expenses of your business. Aiono discusses the basics of job costing and other simple tools that you can use now to manage your company’s cash flow. Learn to identify problems and uncertainties, to use Cost-Volume-Profit (CVP) analysis and make predictions about the future of your business. Costs reduce profit; learn to control both.

SEMA Members may get this content for free!

Regular Price:

$19.95

Take Positive Control When the Economic News is Bad - Recession Survial Series

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Thursday, February 26, 2009, Presented by: Richard Jones, Chairman & CEO, Management 2000, Inc.

As a CEO, president, owner or an executive-level decision-maker, you are coming across economic challenges that are affecting every aspect of your business. Now is the time you must act to save your company. Through Richard Jones’ webinar, you have a unique opportunity to get assistance with the serious problems that could force you to close your doors. Richard will share his experience about how savvy owners and executives can stay in business and avoid bankruptcy during this economic downturn.

 

SEMA Members may get this content for free!

Regular Price:

$19.95

U.S. and the World Economy: Will They Shift Foward?

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Thursday, October 2, 2008 - William Strauss, Senior Economist and Economic Advisor, Federal Reserve Bank of Chicago

SEMA Members may get this content for free!

Regular Price:

$19.95

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