Training Courses

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The Road to Customer Service Excellence: From the Mom & Pop Store to The Nordstrom Way

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play video   Title: The Road to Customer Service Excellence: From the Mom & Pop Store to The Nordstrom Way
Presenter:
Robert Spector, Robert Spector Consulting

SEMA Leadership Series: Building Your Volunteer Kit

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play video download pdf Title: SEMA Leadership Series: Building Your Volunteer Kit
Presenter: : Rhea Blanken, Results Technology, Inc
Date: SEMA Webinar, January 16, 2012
Duration: 1 hour

3D Design and Additive Manufacturing: Technology that Will Change the Aftermarket

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play video download pdf Title: 3D Design and Additive Manufacturing: Technology that Will Change the Aftermarket
Presenter: : David Gurrola, President, GROWit
Date: SEMA Webinar, January 12, 2012
Duration: 1 hour

Email Marketing 301

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Course Description
play video download pdf Title: Email Marketing 301
Presenter: Grant Johnson, ClickMail Marketing, Inc.
Date: SEMA Webinar, December 8, 2011
Duration: 1 hour

MPMC Business Guidelines Manual

Track Description
Title: MPMC Business Guidelines Manual
Presented by: MPMC

Previously available only in hard copy, MPMC members may now reference and download the MPMC Business Guidelines Manual right here, on SEI.

Written, produced and designed specifically for performance product manufacturers, the MPMC Business Guidelines Manual addresses the many challenges such companies face. Definitions, resources, options and examples also are included in the various sections of the manual. Each section is written in simple details, making it quick and easy to read. Sample documents and verbiage are also included, to help members decide which practices will be best for their individual businesses.

Click here to Enroll as an SEI eLearner to access this quide, plus other great educational content.

Direct Mail Strategies: How to Profit with Lumpy Mail

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play video download pdf Title: Direct Mail Strategies: How to Profit with Lumpy Mail
Presenter: Jon Goldman, Brand Launcher
Date: SEMA Webinar, November 17, 2011
Duration: 1 hour

Online Marketing Essentials

Course Description
Title: Online Marketing Essentials
Presented by: Hallie Janssen, Anvil Media, Inc.
Date: October 15, 2011
Duration: 108 Minutes

Click here to Enroll as an SEI eLearner to access this course, plus other great educational content.

The No B.S. Guide to ROI and Social Media

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play video download pdf Title: The No B.S. Guide to ROI and Social Media
Presenter: Jason Falls
Date: SEMA Webinar, October 13, 2011
Duration: 1 hour
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