SEMA Education Institute

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Category Management: A Systematic Way to Increase Sales

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Presenter: Bill Morgan, The Partnering Group
Date: SEMA Webinar, August 24, 2005
Duration: 1 hour

Think About It… Value Added Selling

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Presenter: Kris Walker, MAAP, University of the Aftermarket
Date: SEMA Webinar, October 6, 2005
Duration: 1 hour

How Manufacturers Can Communicate More Effectively with Distributors and Customers

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play video   Title: How Manufacturers Can Communicate More Effectively with Distributors and Customers
Presenter: Walter Vaughan, Steele Rubber Products
Date: SEMA Webinar, February 8, 2007
Duration: 1 hour

How to Deliver World-Class Parts Service

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play video   Title: How to Deliver World-Class Parts Service
Presenter: Gary Naples, Freelance Associates, Inc.
Date: SEMA Webinar, April 5, 2007
Duration: 1 hour

Correlating Parts Service to Customer Wants & Needs

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Presenter: Gary Naples, Freelance Associates, Inc.
Date: SEMA Webinar, September 13, 2007
Duration: 1 hour

Turbocharge Your Telephone Effectiveness

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Presenter: Peter Bellanger, The Call Coach
Date: SEMA Webinar, November 15, 2007
Duration: 1 hour

Dale Carnegie’s How to Sell Like a Pro! Part I

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Presenter: Richard Bonar, Dale Carnegie
Date: SEMA Webinar, March 20, 2008
Duration: 1 hour

Dale Carnegie’s How to Sell Like a Pro! Part II

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Presenter: Eric Ruckle, Dale Carnegie
Date: SEMA Webinar, April 24, 2008
Duration: 1 hour

The Nordstrom Way to Customer Service Excellence

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Presenter: : Robert Spector, Author of The Nordstrom Way
Date: SEMA Webinar, September 9, 2009
Duration: 1 hour

Selling Has Nothing to Do With Selling

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play video   Title: Selling Has Nothing to Do With Selling
Presenter: Rick Farrell, Tangent Knowledge Systems
Date: SEMA Webinar, July 10, 2008
Duration: 1 hour
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