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Turbocharge Your Telephone Effectiveness

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Presenter: Peter Bellanger, The Call Coach
Date: SEMA Webinar, November 15, 2007
Duration: 1 hour

Dale Carnegie’s How to Sell Like a Pro! Part I

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play video   Title: Dale Carnegie’s How to Sell Like a Pro! Part I
Presenter: Richard Bonar, Dale Carnegie
Date: SEMA Webinar, March 20, 2008
Duration: 1 hour

Dale Carnegie’s How to Sell Like a Pro! Part II

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play video   Title: Dale Carnegie’s How to Sell Like a Pro! Part II
Presenter: Eric Ruckle, Dale Carnegie
Date: SEMA Webinar, April 24, 2008
Duration: 1 hour

The Nordstrom Way to Customer Service Excellence

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play video download pdf Title: The Nordstrom Way to Customer Service Excellence
Presenter: : Robert Spector, Author of The Nordstrom Way
Date: SEMA Webinar, September 9, 2009
Duration: 1 hour

Selling Has Nothing to Do With Selling

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play video   Title: Selling Has Nothing to Do With Selling
Presenter: Rick Farrell, Tangent Knowledge Systems
Date: SEMA Webinar, July 10, 2008
Duration: 1 hour

Servicing the Next Generation of Tire Pressure Monitoring Systems

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play video download pdf Title: Servicing the Next Generation of Tire Pressure Monitoring Systems
Presenter: Kevin Rohlwing, Senior Vice President of Training, Tire Industry Association
Date: SEMA Webinar, March 4, 2010
Duration: 1 hour

Boost Profitability with Proper Product Data

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play video download pdf Title: Boost Profitability with Proper Product Data
Presenter: Scott O’Toole, RPM Data Services
Date: SEMA Webinar, August 12, 2010
Duration: 1 hour

Successful Negotiations: Understanding Competitive and Collaborative Tactics

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play video download pdf Title: Successful Negotiations: Understanding Competitive and Collaborative Tactics
Presenter: Dr. Frank Morgan, Morgan Associates
Date: SEMA Webinar, October 7, 2010
Duration: 1 hour

Getting Your Data House in Order: Application Data Standards

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play video download pdf Title: Getting Your Data House in Order: Application Data Standards
Presenter: Gigi Ho, Digital Performance
Date: SEMA Webinar, November 18, 2010
Duration: 1 hour

Sales Strategy: Create Your Competitive Advantage

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play video download pdf Title: Sales Strategy: Create Your Competitive Advantage
Presenter: Chuck Udell, Essential Action Design Group
Date: SEMA Webinar, December 9, 2010
Duration: 1 hour
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