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Next-Generation Customer Reviews

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About this product:

With 73% of online retailers seeing customer reviews as a key priority in 2009, according to a recent Forrester report, it’s no wonder the cultivation of online reviews is becoming an art form. Retailers that have already seen online reviews translate into healthy sales increases are rolling out next-generation versions of their sites faster than you can say “thumbs up.”

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I Can Dream Can’t I?

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About this product:

Yesterday, when I unlocked the door to my store, there was a line of people waiting. Fortunately, my two counter people were on time and waiting behind the counter. One was at a point-of-sale terminal, and the other was at the Internet order pick-up desk. Six customers came through the door, and four cued up for Internet pick-up. Nathan, my lead counterman, immediately approached the attractive female and asked if he could help (typical) while I waited on the male customer.

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$1.99

SPC Business Technology Symposium

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The Business Technology Symposium will be taking place Wednesday, July 27. at the Renaissance Hotel in Long Beach, California. The event will target an intermediate/advanced technology group within the industry. Topics covered will include the role of mobile, content marketing, inbound CRM, emerging R&D technology as well as new online opportunities for manufacturers and distributors.

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